Concerned about respecting your privacy and protecting the personal data you provide, BEABA complies with the legislation in force on the protection of privacy and personal data. The collection and processing of your personal data is done in compliance with the legislation in force and the European Regulation on the protection of personal data which came into force on 25 May 2018.
We have set up this privacy policy (hereinafter referred to as the "Policy") so that you can communicate your personal information in complete confidence and privacy when using our website (hereinafter referred to as the "Site").
The purpose of this Policy is to inform you of the purposes for which we process the data collected via the Site and to inform you of your rights.
We reserve the right to modify this Policy in accordance with the evolution of our services and the legislation in force.
1 Who are we?
The Site is managed by BEABA, a SAS registered in the Paris Trade and Companies Register under number 352 684 377, with its registered office at 37, rue de Liège 75008 Paris, France, with a share capital of 2,058,750.00 euros (hereinafter referred to as "BEABA").
2 When do we collect personal data?
You will be asked to provide personal data in order to:
- create your account,
- log in to your account,
- find the nearest point of sale to your location,
- be notified when an item is back in stock,
- make your purchases,
- participate in a competition,
- leave a comment,
- call on our after-sales service,
- subscribe to our newsletter and receive general or personalised promotional offers,
- contact us.
Some personal data that may be requested from you are mandatory. The mandatory nature of the data collected is indicated by an asterisk or a red triangle, the other data is optional.
Failure to provide mandatory personal data will result in the impossibility of accessing all or part of the Site's services.
3 What types of personal data do we collect?
BEABA collects the following personal data from you:
Identification data :
o Civil status/first name/date of birth,
o E-mail address,
o Postal address,
o Telephone number.
Family data :
o Family relationship with the child.
o Expected delivery,
o Expected date of delivery,
o Number of children,
o Gender of the child(ren),
o First name/nickname of the child,
o Date of birth of the child,
o Photograph of the child.
Product data :
o Possession of a Babycook,
o Possession of another BEABA or RED CASTLE product.
Data relating to means of payment:
o Bank details.
Product-related data :
o Products purchased
Data relating to visitors' opinions:
- How did the visitor learn about the Site,
- What is the purpose of his presence on the Site,
- If the visitor will recommend the Site to his friends,
- His opinion on the Site,
- Their opinion of the products,
- His opinion on the BEABA nutrition section,
- Their satisfaction with this section,
- If the visitor wishes to return to the Site,
- The visitor's suggestions (free box),
- The link with the visitor to the child
- The age range of the visitor,
- The country of the visitor.
Connection data: IP address, browsing history, behaviour on the Site.
Location data: geographical position.
Finally, anonymous data that does not allow BEABA to identify users is collected on the Site.
4 For what purposes do we collect this personal data?
BEABA is led to process your personal data for several reasons. The data may be necessary to:
- to comply with our contractual commitments;
- to comply with the laws and regulations in force;
- for our legitimate interest in developing our business, in particular to improve our products and services.
In addition, some of your personal data may only be collected when you voluntarily give your consent to its processing.
The Site is intended for users aged 16 and over.
However, the user may provide information about children. In this context, you agree that we may collect, use and disclose your child's personal data in accordance with this Charter and guarantee that you have parental authority over the children whose personal data you provide to us.
5 To whom do we send your personal data?
We may share personal data collected within the Site with other entities:
Business partners
With your permission, we may share your personal information with selected business or promotional partners so that they may provide you with special offers, promotional materials, advertisements and other materials (a list of our partners can be found here). BEABA is not responsible for the privacy practices of these business partners, who may use your personal data for their own purposes. If you opt-in to this information sharing and wish us to stop sharing your personal data with our business partners, please follow the procedures described in section 7 "What are your rights?
Service providers
We may share your personal data with our service providers, particularly in relation to after-sales services. These companies perform certain support functions on our behalf (hosting, maintenance, sending communications, etc.) (you can find a list of our service providers by clicking here)
(update with the link of prod).
Other users
When you comment, give feedback, ask questions on the Site, your name or nickname will appear to other users.
We reserve the right to disclose your personal data to other parties where required or permitted by law, regulation, court order or regulation, or where such disclosure is necessary in connection with an investigation or proceeding, whether at home or abroad. In addition to the purposes listed above, we may disclose non-personal information to third parties, such as recorded statistical data.
As a matter of principle, the personal data collected is not intended to be transferred outside the European Union. This personal data is hosted on a server located in Europe.
You can access your personal data by visiting your customer area (https://shop.beaba.com/fr/connexion?back=my-account) or by contacting contact@beaba.com at any time.
6 How long do we keep your personal data?
Your personal data will be kept for the time necessary to achieve the purposes described above. However, personal data used to establish proof of a right or a contract, or kept to comply with a legal obligation, are archived intermediately for no longer than is necessary for the purposes mentioned above.
Personal data used for commercial canvassing purposes are kept for a period of three years from the end of the commercial relationship or their collection.
The deletion of personal data will be done by means of anonymisation or deletion.
Personal data may be kept in an anonymised form for statistical purposes.
7 What are your rights?
Every user has the following rights:
- Access to their personal data,
- To modify personal data,
- Delete his personal data,
- Be forgotten by BEABA,
- To limit the processing of his/her personal data,
- Receive the personal data that he/she has provided to BEABA in a structured, frequently used format,
- and, for a legitimate reason, to object to the processing of personal data.
This right can be exercised at any time by visiting your customer area (https://shop.beaba.com/fr/connexion?back=my-account)
or by e-mail at contact@beaba.com. Users may also lodge a complaint with the CNIL or another data protection authority of a Member State of the European Union.
In addition, each user can give BEABA instructions on what to do with his or her data after death.
With regard to commercial prospecting, you may at any time choose not to receive commercial prospecting by using the unsubscribe link in the message or by logging into your customer area.
8 What about cookies?
During your navigation on the Site, cookies may be deposited on your computer, tablet or smartphone.
Our use of cookies is subject to your express, prior and specific consent, before they can be deposited on your terminal. We obtain your consent by means of a banner which includes clear and explicit information on the purposes for which cookies are used and information on how to oppose the use of cookies.
By browsing the Site, you accept the use of cookies in accordance with this Charter. If you do not accept the use of these cookies and other connection cookies, you can deactivate them by following the instructions below under the heading "Deactivating cookies".
Definition of cookies
Cookies are text files that can identify you as a customer and store your personal preferences (e.g. language choices) and technical information (including clickstream data).
In addition, we may also use tags, also known as "web pixels" or "clear GIFs" or similar technologies that are used to track how you use our Site and which pages of our Site you visit.
Types of cookies used
BEABA uses different types of cookies:
So-called "necessary" cookies allow you to benefit from the essential functions of the Site. Without these cookies you will not be able to use the Site normally.
The so-called "optional" cookies are not necessary but facilitate the use of the Site.
The "audience measurement" cookies allow us to analyse traffic, usage and identify malfunctions on the Site. This allows us to improve your experience and the design of the Site.
Advertising" cookies are used to show you advertisements tailored to your interests. By refusing the use of advertising cookies, only non-targeted ads will continue to be displayed on our Site.
Social network" cookies are used to allow you to share the contents of the Site with your friends using the sharing buttons, in particular Facebook. Social network publishers deposit cookies on your terminal in order to obtain and receive information on your use of these sharing services.
Deactivating cookies
When you first visit the Site, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them by continuing your navigation on the Site.
In addition, you can manage the use of each of these cookies at any time by clicking on the link in the menu on the site https://www.beaba.com/fr/module/cookiebanner/settings
9 Changes to the Charter
We may revise or supplement this Privacy Policy, in particular to take into account new purposes or changes in legislation. Such changes will be effective from the date of their publication. To keep you informed of any changes, please check this page regularly.
10 Contacting BEABA
If you have any comments or questions about this document, please write to us at: contact@beaba.com.
